Terms of Service
Terms for the ChalkArc athlete profile, season passes, and optional text alerts.
Who may use ChalkArc
ChalkArc is operated by Fantroy Enterprises LLC. Account holders must be at least 18 and be a parent, legal guardian, or adult authorized by the athlete’s parent or legal guardian to manage that athlete’s information. The account owner is responsible for inviting guardians, safeguarding credentials, and promptly reporting unauthorized access. Children must not create their own accounts.
Athlete content and permissions
You retain your rights to scores, stories, and photos you submit. You give ChalkArc a limited permission to host, process, display, and share that content only to operate the service according to your privacy settings and these Terms. You represent that you have authority to submit and share it. Do not upload another child’s private information or images without permission. Family Code links and public profiles can be copied or shared by recipients; privacy settings cannot retract copies made by others.
Scores, schedules, and meet-day use
Families enter scores, placements, meet dates, locations, posts, and photos. They may contain mistakes or become outdated. ChalkArc is not an official scoring service, and a displayed schedule or result is not a guarantee. Verify time-sensitive meet information with the organizer. Text alerts can be delayed, filtered, or missed and are not an emergency or safety notification service.
Access and free trials
New families receive a seven-day trial. Families who joined during prelaunch begin their seven-day trial on the official launch date; families joining after launch receive seven days from signup. When an unpaid trial expires, the athlete profile, saved history, Meet Day and editing remain locked until the family subscribes. Data is retained until the manual end-of-season cleanup, with notice before permanent deletion. Families with paid season history keep read-only archive access after season access ends. Founding families retain their complimentary first-season expiration unless suspended for a material violation or a legal or security reason.
Purchases and season dates
For the inaugural season, the Family Season Pass is $20 for the first gymnast plus $10 for each additional gymnast in the same family account. One Family Season Pass keeps the family’s athlete profiles editable through the June 30 date shown at checkout or in Parent Studio. Optional Text Alerts are a separate $10 seasonal pass per athlete; each recipient must separately consent to texts. The total family price, athletes currently in the family account, and end date are shown before payment. Purchases do not automatically renew. Stripe processes payments; ChalkArc does not receive full card numbers.
Refunds and billing problems
If a payment is duplicated, a purchased pass is not activated, or a significant service failure prevents reasonable use of a paid feature, email support@chalkarc.com with the receipt and account email. We will review the problem and provide a correction, credit, or refund where appropriate or required by law. A refund may end the access supplied by that purchase. Nothing here limits any rights you have under applicable law or with your payment provider.
Read-only access and exports
Read-only preservation applies to Founding families and families that purchased season access. When a paid or complimentary season ends, the family profile ordinarily remains viewable under its privacy setting and authorized adults can access the available JSON data export; editing and paid messaging stop until access is restored. Unpaid free-trial accounts are different: when the trial ends, the athlete profile, saved history, Meet Day and editing are locked until the family subscribes. Parents can still sign in to manage their account and subscription. Trial data is retained only until ChalkArc’s annual summer account cleanup, with notice before permanent deletion. ChalkArc may change or discontinue the service with reasonable notice where feasible. Do not rely on ongoing read-only access as the only copy of athlete information. The JSON export may contain references to uploaded files rather than copies of the image files.
Data loss and backups
Computers, hosting, uploads, third-party providers, and networks sometimes fail. Keep your own copies of irreplaceable scores, photos, and schedules, and use the available export regularly. We take reasonable steps to operate and secure ChalkArc but do not promise uninterrupted operation, permanent storage, or recovery of every upload or edit. If a problem occurs, contact support promptly so we can investigate and, where feasible, restore available data.
Acceptable use and moderation
Do not access another family’s records without permission, harass people, upload unlawful or infringing material, send spam, interfere with security, or misuse the service. We may remove content or suspend access as reasonably necessary to address abuse, security, legal requests, or material violations; we will provide notice and an opportunity to export available information when feasible and lawful.
Service warranty and limits
ChalkArc is provided on an as-available basis. To the extent permitted by law, we disclaim implied warranties and are not responsible for indirect, incidental, or consequential losses, including lost profits or lost opportunities. To the extent permitted by law, our total liability arising from the service is limited to the greater of $100 or the amount you paid ChalkArc during the 12 months before the claim. These limits do not apply to fraud, willful misconduct, gross negligence, or liability that law does not allow us to limit. Your nonwaivable consumer rights remain in effect.
Changes and contact
We may update these Terms as the service changes. Material changes will be communicated through the site or account email before they take effect where feasible, and the effective date will be updated. Changes do not retroactively shorten an existing paid pass or a founding family’s stated first-season access. Questions or billing concerns: support@chalkarc.com.
Contact
Questions may be sent to support@chalkarc.com or, for privacy requests, privacy@chalkarc.com. ChalkArc is operated by Fantroy Enterprises LLC.
Effective September 25, 2026.